8.2.8) Employment practice appeal process
Have a process for employees to appeal on employee rights and/or pay.

A complaint generally refers to the customer’s expressively dissatisfaction with the company, which sometimes involves employee’s intention of undertaking illegal activities. From the viewpoint of a win-win situation between labor and management, the prevention of labor disputes should emphasize prevention beforehand. Therefore, the establishment of a complaint system between the company and its employees is one of the most important tasks of the company in human resource management.

The university hopes to establish a communication channel between the faculty and TKU through the faculty and staff complaint system. If faculty and staff have any dissatisfaction or complaints against the university or encountered improper treatment, individuals must respond to and deal with them promptly through certain channels and procedures. To protect the rights and interests of faculty and staff, strengthen the communication of opinions, enhance campus harmony, and provide full play to the educational function, the university has set up a "Teacher Appeals and Appraisal Committee" and a "Staff Appeals and Appraisal Committee." Respectively handle the appraisal of teacher and employee-related rights and interests, including remuneration appeal cases. In 2020, the number of employee complaints is 0, and the number of teacher complaints is 2.